New Delhi, Sardar Vallabhbhai patel international airport (SVPIA), operated by the adani group, on wednesday introduced that it's been ranked number one in passenger pleasure and passenger revel in within the modern airport carrier excellent (ASQ) survey carried out through the Airports Council worldwide (ACI) for the second area of 2025.
The airport, which falls below the five-15 million passengers in step with annum (MPPA) category, completed a super rating of 5 out of five in both the first and second quarters of 2025.
The recognition is based on direct comments from passengers, protecting areas consisting of ease of journey, waiting times, team of workers courtesy, and ordinary consolation.
Whilst passenger satisfaction rankings awareness on factors like ready time, ease of navigation, and helpfulness of workforce, the passenger experience score displays how seamless, at ease, and exciting travelers found their whole adventure thru the airport.
SVPIA excelled in both aspects, continually rating within the top quartiles globally and within the Asia-Pacific vicinity.
Passengers praised the airport for its clean-to-locate take a look at-in counters, short ready instances at protection, courteous personnel, clean seating areas, and usual ambience.
The survey, conducted among april and june 2025, additionally showed a excessive "emotional rating" -- indicating that travelers left the airport with a fantastic feeling about their adventure.
SVPIA's strong overall performance reflects adani Airports' vision to make indian airports globally aggressive and passenger-centric.
The airport has invested heavily in infrastructure, virtual offerings, and personnel training to enhance carrier great.
With over 80 years of history and unfold throughout 987 acres, SVPIA is Gujarat's busiest airport, managing thirteen.3 million passengers in 2024-25 and coping with nearly 280 flights every day.
It also handles more than 100,000 metric heaps of cargo yearly. In recent years, the airport has acquired numerous honours, which include turning into the primary in india to get the distinguished 5S Certification from JUSE and QCFI, reaching degree four accreditation from ACI, and incomes the zero Waste to Landfill recognition from the CII-ITC Centre of Excellence for Sustainable improvement.
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