Whether a business succeeds or fails, the main reason for that is the company's managers and employees. If all the employees, including the boss, serve the customers as gods, then the company will develop quickly. Otherwise, business analysts say that the company has to be adjusted as fast as it was started.

In the background of online business happening all over the world, there is fierce competition between multinational companies. In this order, the respective company reviews and feedback surveys are being taken from the customers. The company is improving its product with the suggestions given by the customers. Thus getting closer to the customers. However, zomato company employees acted differently. A customer has given a review on the app against zomato company due to a bitter incident he faced in a restaurant. However, zomato deleted the customer review saying that this review is against their company policy. After that, she sent a mail to the customer explaining the reasons for this.

 Moin, who was impatient about this matter, took a screenshot from zomato and posted it on Twitter. It is said that the good and bad reviews of the restaurants will be taken. Such reviews will be useful for other users. But they have some restrictions in terms of content. It has been clarified that this is not the right platform for violations related to the health code. It is painful to get sick after eating food in a restaurant. The review was deleted stating that it would be better if you take this matter to the attention of the concerned authorities.

Netizens who saw this tweet criticized zomato severely. netizens are expressing their anger saying, "If you are not allowed to share your experiences in a restaurant on the platform of Zomato.what more comments should you make? Your rules are very wrong". This matter came to the attention of zomato CEO Deepinder Goyal. With this, he stepped into the field and tried to improve the situation.

He said that as part of extreme caution, we have created that policy from our content guidelines. But now they said that policy has been removed. zomato CEO said that your review has been restored. Thank you for sharing your experience at the restaurant. netizens are commenting that the CEO of zomato acted shrewdly in this matter.