IndiGo flight returns to airport after crew spots overbooked!!!
An indigo flight, operating from mumbai to varanasi, on tuesday was forced to return to the aerobridge at Mumbai’s Chhatrapati shivaji Maharaj international airport (CSMIA) after the crew spotted an overbooked passenger just before take-off. The incident took place around 7.50am after a crew member noticed a male passenger standing at the rear end of the aircraft when flight 6E 6543 was taxiing. “It was then that the crew alerted the pilot and the flight had to return to the terminal,” sandeep Pandey, one of the passengers, said.
The airline is yet to respond to the incident. airlines generally overbook to limit the possibility of a flight departing with empty seats. Another passenger Akhilesh Chaubey, who was heading to varanasi on a work trip, said, “The flight returned to the bay and the passenger was offloaded. The airline then checked the cabin baggage of all passengers on board before proceeding with the take-off after a delay of at least an hour,” he said.
According to flight tracking website Flightradar24, the aircraft took off at 8.41am. amit Mishra, a third passenger on the flight, said that they landed in varanasi at around 10.30am. “To catch a flight of 7.50am, one needs to be at the airport by 6.30am at the latest if one does not have a check-in bag. Such delays due to the airline’s illegal motives need to be taken up by the Directorate General of Civil Aviation.” The aviation regulator has been implementing penalties on airlines for denying boarding even on a valid ticket. According to DGCA’s civil aviation regulations notified in 2016, an airline is not required to pay any compensation to passengers if an alternative flight is arranged within an hour of the scheduled departure.
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