if you are a resident of Hyderabad, registering a criticism to the government and getting your trouble resolved is simplest a whatsapp message away.


Hyderabad district Collector Harichandana Dasari on monday launched a dedicated WhatsApp-primarily based grievance redressal gadget, which objectives to streamline the system of filing proceedings and seeking resolution, disposing of the need for citizens to bodily go to authorities places of work.




residents can now check in their proceedings by means of sending a message to the legitimate whatsapp variety 7416687878. every criticism submitted thru this platform will be assigned a unique tracking identity, and a message of acknowledgment can be despatched through WhatsApp.




The lawsuits will then be forwarded to the involved departments for spark off decision and an action Taken document (ATR) will be maintained to make certain duty and transparency in addressing public problems.




This whatsapp provider is expected to be specifically useful for senior citizens, in a different way-abled folks who face mobility challenges, and running experts who may additionally discover it tough to wait in-man or woman grievance conferences.




The initiative is taking forward the telangana government's promise to leverage era to make governance extra accessible to its citizens.


"This initiative will enhance the outreach and performance of our criticism redressal system, ensuring more comfort and transparency for our citizens," district Collector Harichandana said.




projects inclusive of 'WhatsApp governance' were earlier added in neighbouring states like Andhra Pradesh, which released its 'Mana Mitra' platform in advance this 12 months, providing a huge range of presidency offerings through WhatsApp.



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Balasahana Suresh

29/07/2025 04:45 PM