📱 Prepaid & Postpaid Mobile

  • 121 – General queries & service requests (from your airtel number)
  • 198 – Complaint helpline (toll‑free from any number)

☑️ Note: Calls to 121 may be chargeable (e.g., ~₹0.50/3 min) when calling for an advisor.

📶 Broadband & Landline

  • 121 – Use this from your airtel broadband/landline for support and requests.

📺 Airtel DTH (Digital TV)

  • 121 – From your registered airtel mobile for quick help
  • 1800‑103‑6065 – Toll‑free support for all DTH customers, including non‑Airtel number callers
  • Missed call for account details: 81300‑81300
  • Regional DTH support (nationwide):
    • North: 0124‑4448080
    • East: 033‑44448080
    • West: 020‑44448080
    • South: 080‑44448080

✉️ DTH Email: digitaltv@airtel.com

🏦 Airtel Payments Bank

  • 400 – From your airtel mobile for Payments bank help
  • 8800688006 – For others or from non‑Airtel numbers

📍 Other Useful Contacts

🔄 Mobile Number Portability (MNP)

  • 1800‑103‑1111 – Porting help for switching carriers (e.g., retaining your number)

📨 General customer Care Email

📱 Regional mobile Helpline Numbers (Optional)

If you’re calling from a non‑Airtel number, some local mobile support lines may help:

Region

Prepaid

Postpaid

Delhi NCR

9810198101

9810012345

AP & Telangana

9849098490

9849012345

Assam

9954099540

9954012345

Bihar & Jharkhand

9934099340

9934012345

Karnataka

9845098450

9845012345

Maharashtra & Goa

9890098900

9890012345

Tamil Nadu

9894198941

9894012345

…and others state‑wise

(various)

(various)

(These help when calling from a NON‑Airtel number or for localized support.)

📲 Other Support Options

📍 Airtel Thanks App – Live chat, request tracking, recharges, and quick support without calling.
📍 Visit an airtel Store – In‑person help is often fastest if you can’t reach support by phone.

💡 Tips Before Calling

✅ From your registered airtel number, dialing 121 or 198 usually gets priority support.
✅ Have your mobile number, customer ID, or account details handy to speed up service.
✅ If calls get stuck in IVR, use the Airtel Thanks app or email support.

 

Disclaimer:

The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.

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Balasahana Suresh

11/01/2026 08:22 AM