Relocating your JioFiber or AirFiber service to a new address is a straightforward process that can be accomplished online through the jio website or the MyJio app. This guide outlines the step-by-step procedure to ensure a smooth transition.
Step 1: Access the MyJio App or Website
Begin by launching the MyJio app on your smartphone or visiting the jio website on your computer. Ensure you are logged into your account with your registered mobile number.
Step 2: Navigate to the Relocation Option
Once logged in, look for the ‘Services’ or ‘Support’ section. Here, you will find an option for 'Relocation' or 'Move Your Connection.' Select this option to proceed with the relocation process.
Step 3: Enter New Address Details
You will be prompted to enter your new address. Make sure to provide accurate details, including the street name, city, and postal code. This information is crucial for the jio team to facilitate a seamless transfer of services.
Step 4: Schedule a Visit
After submitting your new address, you may be required to schedule a visit from a jio technician. Choose a convenient date and time for the technician to come and set up your connection at the new location.
Step 5: Confirmation and Payment
Once you have scheduled the visit, you will receive a confirmation message. If there are any relocation charges, you will be informed, and you can proceed with the payment through the app or website.
Step 6: Installation
On the scheduled date, the technician will arrive at your new address to install the necessary equipment and ensure that your JioFiber or AirFiber connection is fully operational.
By following these steps, you can easily relocate your JioFiber or AirFiber service to your new address, ensuring continued access to high-speed internet.
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