Tired of receiving calls from unknown numbers? The Caller Name Presentation (CNAP) service introduced by the government is here to help. It will let you see the real name of the person or company calling you, making spam calls easier to avoid. Here’s everything you need to know.

🔹 1. What is CNAP?

CNAP stands for Calling Name Presentation. It’s a service that allows telecom operators to display the caller’s registered name along with the number. Unlike previous methods, where only the number appeared, now you can know who’s calling in real time.

🔹 2. Which Numbers Will Show Caller Names?

· Registered mobile numbers of individuals

· corporate or business numbers

· Verified service numbers

Tip: CNAP does not show names for unregistered or fake numbers.

🔹 3. How Does CNAP Work?

1. Telecom operators maintain a database of verified subscriber names.

2. When a call comes in, the operator sends the caller’s name to your phone along with the number.

3. Your phone displays the caller name automatically, so you can decide whether to answer.

🔹 4. Do You Need to Change phone Settings?

· For most modern smartphones, no changes are needed. The CNAP feature works automatically if your operator supports it.

· Ensure that your call display settings are turned on:

o Go to Phone → Settings → Caller ID & Spam Protection → Enable.

· Keep your phone’s software updated to ensure compatibility with CNAP.

🔹 5. Benefits of CNAP

· Identify unknown callers before answering

· Avoid spam and scam calls

· Increased security and transparency

· Improved business communication

🔹 6. When Will CNAP Be Available?

The Department of Telecommunications (DoT) has instructed major telecom operators—Jio, Airtel, BSNL, and Vodafone-Idea—to roll out CNAP in phases. Most users should start seeing caller names automatically from november 2025 onwards.

🔹 7. Extra Tip:

Make sure your SIM is verified with proper KYC, otherwise your name might not appear correctly to others.

Bottom Line: CNAP will make unknown calls transparent, helping you avoid scams and identify real callers easily. Just enable caller ID settings on your phone, and you’re ready to enjoy this new feature.

 

Disclaimer:

The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.

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