The tweet by Anuradha Tiwari (@talk2anuradha) draws attention to a critical issue faced by many indian vehicle owners: the damage caused by potholes on poorly maintained roads. The post features a video that outlines a step-by-step process for individuals to seek compensation from government authorities for vehicle damage due to potholes. 

The video begins by highlighting the frustration of paying road taxes, fuel cess, and GST, only to encounter roads riddled with potholes that lead to tire bursts and other damage. It references a real-life case where a man from mumbai successfully sued the Brihanmumbai Municipal Corporation (BMC) and won Rs 50,000, illustrating that legal recourse is indeed possible. Delving deeper into the video’s content, it provides a detailed guide on how to pursue a claim. 

The first step involves gathering evidence, including photographs of the pothole and the damage to the vehicle, along with the exact location on google Maps, the license plate number, and the timestamp of the incident. 

The second step is to file an official complaint with the local municipal body or the Public Works Department (PWD) through their online portals, ensuring to keep a screenshot of the acknowledgment. 

The third step is to send a legal notice to the local road contractor or municipal body, either directly or through the consumer helpline website (consumerhelpline.gov.in), or via a lawyer. 

Finally, the video advises filing a consumer case under the Consumer Protection Act, 2019, emphasizing that individuals are protected from deficiencies in road services and do not necessarily need a lawyer, as evidence of the damaged road and proof of negligent governance suffice. 

The video concludes by noting that people have won compensation ranging from Rs 10,000 to Rs 2 lakh, urging viewers to claim back what they paid for in taxes and tolls.
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Bad Roads

SIBY JEYYA

04/08/2025 08:37 AM