The central government has announced a major change in Goods and services Tax (GST) rates, effective from September 22, 2025. This revision aims to reduce the financial burden on consumers by lowering GST on several essential items. Here’s everything you need to know, including how to report if sellers don’t follow the new rates.

1. What’s Changing?

· Certain products and services will see a reduction in GST rates, benefiting the common consumer.

· Items may include essential goods, processed foods, and daily-use products, though the exact list varies by category.

· The government expects retail prices to adjust automatically to reflect the reduced tax.

2. Effective Date

· The new GST rates come into force from september 22, 2025.

· From this date onward, all sellers and businesses are legally required to charge the revised GST on applicable products.

3. What if Prices Don’t Drop?

· Sometimes, even after the revision, sellers may continue charging old prices or fail to pass the tax benefit to consumers.

· Consumers have the right to complain and ensure that businesses comply with the revised rates.

4. How to Lodge a Complaint

If you notice that prices haven’t been reduced despite the GST revision, follow these steps:

Step 1: Collect Evidence

· Keep the receipt or bill showing the item purchased and the GST charged.

· Note the date, store name, and product details.

Step 2: Contact the Seller

· Approach the shop or online seller and inform them about the GST revision.

· Request a refund or adjustment for the overcharged GST.

Step 3: File a Complaint Online

· Visit the official GST portal (www.gst.gov.in) or the Central Consumer Helpline.

· Fill in details about the seller, product, and discrepancy.

· Attach evidence like bills or invoices.

Step 4: Follow Up

· Track your complaint online.

· Authorities will investigate and ensure the seller complies with the revised rates.

5. Why It Matters

· The GST revision is meant to benefit consumers, so passing on the reduction is legally mandatory.

· Reporting violations ensures fair pricing and accountability from sellers.

· It protects consumers from unfair business practices and strengthens market transparency.

Key Takeaways:

· Effective Date: september 22, 2025

· Action: Prices should drop according to new GST rates

· Complaint Channels: GST portal, Central Consumer Helpline

· Evidence Needed: Bills, product details, seller information

By staying vigilant and using official channels, consumers can ensure that the GST benefit reaches them fully and prevent sellers from charging unfairly.


Disclaimer:

The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.

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Balasahana Suresh

19/09/2025 07:02 PM