The Directorate General of Civil Aviation (DGCA) has proposed a new draft rule that could make flight bookings in india far more flexible. Under the proposal, passengers may soon be allowed to cancel flight tickets within 48 hours of booking — completely free of charge. This move is aimed at improving transparency, convenience, and passenger rights in the aviation sector.
✈️ 1. What the DGCA Proposal Says
According to the DGCA’s new draft regulation, passengers who cancel their flight tickets within 48 hours of booking — provided the flight is at least a week away — will not be charged any cancellation fee.
This means travelers will get a full refund, giving them time to correct booking errors or adjust travel plans without losing money.
💡 2. Why the Change Was Needed
Currently, airlines impose hefty cancellation charges, often leaving passengers with only a small refund or none at all.
This has long been a point of frustration, especially for travelers who book early or by mistake.
The DGCA aims to address this by ensuring fairer refund policies and reducing unjust financial penalties.
🕒 3. Key Highlights of the Proposed Rule
· ✅ Free cancellation: Within 48 hours of booking, if the flight is scheduled at least 7 days later.
· 💰 Full refund: airlines must refund the entire ticket amount without hidden deductions.
· 📜 Transparency: airlines must clearly display cancellation and refund policies before ticket purchase.
· 🔄 Flexible booking experience: Gives passengers room to adjust plans without stress.
🧳 4. How It Benefits air Travelers
This rule could bring major relief to passengers, particularly those who book well in advance.
✨ Benefits include:
· Avoiding high cancellation fees for minor changes or booking errors.
· Encouraging more people to book early without fear of losing money.
· Promoting customer-friendly practices across the airline industry.
🏢 5. Airlines’ Response to the Proposal
While the move is seen as passenger-friendly, airline operators have expressed concerns about potential revenue loss and administrative challenges.
However, the DGCA believes that better customer satisfaction will ultimately boost traveler confidence and support the aviation industry’s growth.
📋 6. What Happens Next
The DGCA has invited public feedback on the proposal before finalizing the rule.
Once approved, it will become part of the Civil Aviation Requirements (CAR) under passenger rights regulations.
Travelers and consumer groups can submit their comments through the DGCA’s official website during the consultation period.
🧭 7. A Step Toward More Transparent air Travel
This proposed rule is part of DGCA’s ongoing efforts to make air travel fairer and more flexible.
It follows earlier reforms on refund timelines, denied boarding compensation, and baggage loss policies.
✈️ In short: The skies might soon be friendlier — and your travel plans, far more flexible.
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