Fraudulent calls pretending to be from banks are on the rise, targeting unsuspecting customers. Scammers often ask for OTP, card details, or UPI PIN, claiming it’s urgent. But banks never request such sensitive information over a call. Here’s how to protect yourself.

1. Never Share OTP, PIN, or Card Details

· OTP (One-Time Password): Used to authorize transactions—sharing it gives fraudsters full access.

· UPI PIN or debit/credit card PIN: Banks will never ask for these.

· Bank officials will never call to request personal credentials for verification.

Rule of thumb: Treat every unsolicited call asking for this information as a scam.

2. Verify Caller Identity

· If someone claims to be from your bank, hang up and call the official bank number.

· Check caller ID and number—fraudsters often use fake numbers or apps to mimic bank IDs.

· Banks usually communicate through SMS, emails, or official app notifications, not calls requesting confidential info.

3. Be Wary of Urgent Requests

· Scammers create a sense of urgency, claiming your account is at risk.

· Avoid being pressured—never act immediately without verifying.

· Real bank issues are usually communicated through official channels, giving you time to respond safely.

4. Protect Your Personal Information

· Avoid sharing details like date of birth, Aadhaar number, PAN, or account number over the phone.

· Be cautious on social media or email, where fraudsters may collect info to impersonate you.

· Use strong passwords and two-factor authentication for online banking.

5. Report Suspicious Calls Immediately

· Inform your bank immediately if you receive a suspicious call.

· Report to cybercrime authorities or through portals like https://cybercrime.gov.in/.

· Early reporting can prevent loss and help track fraudsters.

Bonus Tip: Stay Educated

· Banks and authorities regularly release fraud alerts and tips—follow official sources.

· Familiarize yourself with common scams, including phishing, vishing (voice phishing), and smishing (SMS phishing).

Conclusion

A single unverified call can put your entire bank account at risk. By remembering these five key tips—never sharing OTP or PIN, verifying callers, avoiding urgent pressures, protecting personal info, and reporting suspicious calls—you can safeguard your money and avoid falling victim to fraud.

 

Disclaimer:

The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.

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G GOWTHAM

02/12/2025 12:23 PM