
He said his team raised concerns about language-related hostility following the video from an sbi branch in anekal taluk, Bengaluru.
"If this language nonsense is to continue, I do not want my non-Kannada speaking staff to be the next 'victim'," Mukherjee said in his tweet. His statement reflects growing anxiety among professionals working in Karnataka, particularly those not fluent in the local language.
A manager is seen repeatedly refusing to speak kannada with a customer in the widely shared video from SBI's Suryanagar branch in the Chandapura neighborhood of Bengaluru. "Do I have to speak in Kannada?" she is heard arguing. Is it required? Where is it written? Show me the guidelines.
Following popular indignation over the video, the sbi declared in a statement that the official had been moved.
Additionally, the incident immediately attracted political attention. Tejaswi Surya, a bjp MP, referred to the manager's actions as "unacceptable" and demanded that kannada proficiency be required for positions involving direct interaction with customers in the state.