The Department of Telecommunications (DoT) has introduced stricter rules for messenger and app-based calling services in India. These changes aim to enhance telecom cybersecurity and combat rising cyber fraud. Here’s what users need to know.

1. What’s Changing With Messaging and Calling Apps

· Apps like WhatsApp, Signal, Telegram, and others may now require a registered SIM number to function.

· Anonymous usage without a mobile number will no longer be allowed.

· The move targets unverified accounts to reduce fraud, spam, and misuse.

Implication: If your app isn’t linked to a SIM, you may lose access or face restrictions.

2. Why DoT Introduced These Rules

· Strengthen cybersecurity: Reduces the chances of fake accounts spreading misinformation.

· Prevent cyber fraud: SIM verification makes it easier to track malicious activities.

· Protect consumers: Ensures safer online communication.

· Align with global telecom norms: Encourages secure and accountable wallet PLATFORM' target='_blank' title='digital-Latest Updates, Photos, Videos are a click away, CLICK NOW'>digital interactions.

3. How This Affects Users

· SIM-linked verification: Users must register their accounts with a valid mobile number.

· Limited anonymous communication: Temporary or multiple accounts without SIM verification may be blocked.

· Impact on businesses: Companies relying on unregistered messaging accounts for customer communication will need to comply.

4. Steps for Users to Stay Compliant

1. Verify your account with a valid SIM.

2. Update linked phone number in app settings if you switch SIMs.

3. Avoid using unverified apps that bypass SIM authentication.

4. Monitor official updates from app providers regarding DoT compliance.

5. What App Providers Are Doing

· Many apps are rolling out mandatory SIM verification updates.

· Some are introducing multi-device login options while ensuring primary SIM-linked verification.

· Users may be prompted to re-verify accounts if not compliant.

6. Tips for a Smooth Transition

· Keep your primary mobile number active to avoid service disruption.

· Backup chat histories before re-verifying accounts.

· Be aware of official app notifications to avoid phishing scams posing as DoT updates.

· For businesses, update customer communication workflows to remain compliant.

Conclusion

The new DoT restrictions make SIM verification mandatory for messaging and calling apps, ensuring safer, more accountable wallet PLATFORM' target='_blank' title='digital-Latest Updates, Photos, Videos are a click away, CLICK NOW'>digital communication. While this may require users to adjust, it ultimately strengthens cybersecurity and reduces fraud risks across India’s telecom ecosystem.

 

Disclaimer:

The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.

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G GOWTHAM

02/12/2025 12:19 PM