Credit card fraud can be stressful, but prompt action can ensure you don’t suffer any financial losses. The Reserve bank of India (RBI) has laid down clear guidelines to protect customers from fraudulent transactions.
📌 Immediate Steps to Take
Block Your Card Immediately
Call your bank’s 24/7 helpline or use the mobile banking app to block your card.
Prevents further unauthorized transactions.
Report the Fraud to the Bank
Inform the bank in writing or via official channels.
Provide details of unauthorized transactions and date/time of occurrence.
File a Written Complaint
Submit a formal complaint to your bank with transaction details.
Keep a copy of the complaint and acknowledgment for reference.
Check for Unauthorized Transactions
Review your last 30–90 days of statements to spot suspicious activity.
Report any additional unauthorized charges immediately.
Follow RBI Guidelines
RBI provides full protection for losses if fraud is reported promptly.
Ensure you meet all requirements, such as notifying the bank within 3 days of the transaction.
💡 Preventive Measures
Enable Alerts: SMS and email alerts for all transactions.
Use Strong PINs: Avoid predictable numbers like birthdays or sequential digits.
Secure Online Transactions: Use 2FA (two-factor authentication) and trusted websites.
Avoid Sharing Card Details: Never share OTPs, PINs, or card numbers with anyone.
✅ Key Takeaways
Credit card fraud doesn’t have to cause financial loss if reported promptly.
Blocking the card, reporting to the bank, and filing a complaint are critical first steps.
Following RBI guidelines and preventive measures keeps your money secure.
Disclaimer:
The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.
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