On august 4, 2025, air india confirmed that passengers aboard flight AI180, en route from san francisco to mumbai via kolkata, spotted cockroaches inside the cabin during the stopover in Kolkata. Two passengers were visibly disturbed and were immediately relocated mid‑flight to alternative seats in the same cabin.

The airline called the episode “unfortunate,” apologized for the inconvenience, and—during the scheduled ground stop—conducted an immediate deep cleaning of the aircraft cabin before continuing to mumbai on schedule. air india emphasized that, despite routine fumigation, insects may occasionally infiltrate while the aircraft is on the ground.
 A formal probe has been launched to identify how the pests entered the aircraft and to ensure such lapses don't recur. An air india spokesperson said; The air india flight was coming from san francisco to mumbai via Kolkata. At that time, two passengers were inconvenienced because there were some cockroaches on the plane. Following this, our flight crew shifted them to another seat. After that, the flight stopped in kolkata for refueling. At that time, the interior of the plane was cleaned and the problem was resolved. After that, the plane arrived at mumbai airport on time.
Despite regular cleaning procedures on the plane, sometimes insects can enter the plane while it is on the ground. We apologize to the affected passengers. He said that such incidents will not happen again.
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Sowmiya Sriram

04/08/2025 06:37 PM