“This is so embarrassing as an Indian,” said one user regarding the state of the application. Another user stated that the app kept crashing on their device despite repeatedly reinstalling it. “Get a better team to redesign it,” wrote another user, showcasing the app’s errors.A user was struggling with the application on his Smart tv hence disrupting his viewing experience. He bashed the streaming platform stating “Try to learn from Netflix”.
Despite having memberships, several users have voiced their displeasure with the commercials that play in between broadcasts. It will be interesting to observe when SonyLIV detects these bugs and fixes them to offer a seamless and ideal viewing experience, since consumers are flooding the internet with complaints about latency and other problems.
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