Cybercriminals are constantly finding new ways to exploit unsuspecting users, and call forwarding scams have emerged as a serious threat. This scam tricks people into dialing special codes, allowing attackers to intercept calls and messages, potentially leading to financial and personal data theft.
How the Scam Works
The Trick
Scammers contact victims via calls, messages, or fake support services.
They instruct the user to dial codes that often start with # or *21*, claiming it will “enhance network services” or “check balance”.
The Consequence
Once the code is dialed, all incoming calls can be forwarded to the scammer’s number.
Attackers can listen to calls, steal OTPs, and access sensitive accounts such as banking apps or social media.
Who Is at Risk
Anyone who receives suspicious instructions over the phone or online.
Users who follow unverified guidance from unknown callers or messages.
How to Check If Your Calls Are Being Forwarded
Check Call Forwarding Settings
Open the phone dialer on your mobile device.
Dial *#21# (works on most networks) and press call.
You will see the status of call forwarding for voice, SMS, and data.
Disable Unauthorized Forwarding
If forwarding is active without your consent, disable it:
Dial ##21# to deactivate call forwarding.
You can also check call forwarding settings in your phone’s settings menu.
Tips to Stay Safe
- Never dial unknown codes suggested by strangers or unverified sources.
- Verify with your telecom operator if someone asks you to dial service codes.
- Use strong security measures like 2FA and avoid sharing OTPs or banking details over phone.
- Regularly check your call forwarding status to detect unauthorized activity early.
Conclusion
Call forwarding scams are a growing cyber threat, but awareness and vigilance can keep you safe. Always verify instructions, monitor your phone settings, and immediately disable any unauthorized forwarding to prevent fraud.
Disclaimer:
The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk..jpg)
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