Indian hotels spend crores on fancy lobbies, designer lighting, and Instagrammable aesthetics. Yet when you finally step into your room after a long day, the single thing you actually use—your in-room entertainment—is a nightmare. Outdated TVs, clunky set-top boxes, and sluggish hotel apps turn relaxation into frustration. And here’s the brutal truth: a ₹30K investment per room in 55” smart LED TVs could solve this, boost customer satisfaction, and bring repeat bookings—faster than any lobby redesign ever could.


1. Guests Don’t Care About Fancy Menus, They Want Netflix

Two remotes, a sluggish set-top box, and a hotel app no one uses—does this really enhance your stay? No. Guests want instant entertainment. Your outdated system screams inefficiency and kills the unwind vibe.


2. ₹30K Is Less Than 2 Nights’ Room Rate

A single room upgrade to a 55” smart LED costs roughly ₹30,000. That’s about two days of revenue for your room. For a lifetime of guest satisfaction and repeat bookings, that’s pocket change.


3. Modern Guests Expect Streaming, Not Channels

Netflix, YouTube, Prime Video—these are non-negotiables today. If you can’t deliver seamless streaming, you’re failing before your guests even settle in.


4. Crores on Lobbies, Pennies on Rooms?

Hotels obsess over Instagrammable entrances, chandeliers, and lobby couches. Meanwhile, guests lie in bed staring at a 32” clunky relic. Guess which one affects their stay the most?


5. GST Cuts Make This Smarter Than Ever

Thanks to recent GST reductions on electronics, the effective cost per room drops. It’s cheaper than ever to give your rooms a tech facelift that guests will notice immediately.


6. Small Upgrades > Grand Gestures

A fancy lobby may impress visitors for 5 minutes. A smooth, 55” smart tv transforms 2–3 hours of every guest’s night into pure satisfaction. Sometimes, the smallest changes matter far more than the grand ones.


7. customer Satisfaction Pays for Itself

Happy guests leave rave reviews, return, and bring friends. An outdated, frustrating TV? One negative review and your high-priced lobby doesn’t matter. Invest in the tech that guests actually touch.


Closing Punch (Savage Mic Drop):

Hotels, here’s the reality check: your rooms are your product, not your lobby. Stop over-engineering the lobby and under-delivering on the night experience. Upgrade to 55” smart TVs. Your guests will thank you. Your reviews will thank you. And your revenue? It will thank you too.

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G GOWTHAM

28/09/2025 12:47 PM