Tamil Nadu chief minister M.K. stalin recently chaired an important consultation meeting at the State Secretariat to review and strengthen the “Ungaludan Stalin” grievance redressal initiative. The meeting focused on improving efficiency, ensuring faster responses, and making the scheme more people-centric. Here’s a detailed look at the highlights:
1. High-Level review at the Secretariat
The meeting brought together top officials, district collectors, and department heads to evaluate the progress of petitions received under the Ungaludan Stalin program and their resolution rates.
2. Performance Analysis of Petitions
CM stalin reviewed data on lakhs of petitions submitted by citizens, carefully assessing which departments were performing well and where delays were occurring. He stressed that pending cases must be resolved quickly.
3. Priority on Speedy Redressal
The chief minister instructed officials to give top priority to grievance redressal. He highlighted that prompt action not only solves problems but also strengthens public trust in the government.
4. Coordination Across Departments
One key focus of the meeting was inter-departmental coordination. stalin directed departments to work together so that issues requiring multiple approvals or clearances do not face bottlenecks.
5. Extending the Reach
Discussions were also held on expanding the initiative’s reach to rural and remote areas, ensuring every citizen has a fair chance to submit petitions and see them acted upon.
6. Model for Transparent Governance
CM stalin said the initiative has become a benchmark for participatory governance, with citizens able to directly engage with the government. He urged officials to maintain transparency in every stage of petition handling.
7. Roadmap for the Future
The meeting concluded with a roadmap to make the scheme even more efficient, including exploring wallet PLATFORM' target='_blank' title='digital-Latest Updates, Photos, Videos are a click away, CLICK NOW'>digital tools, better tracking systems, and regular progress reports for public review.
🔑 Takeaway:
CM Stalin’s consultation proves that Ungaludan Stalin is not just an event but a continuous process aimed at bridging the gap between government and people. By personally monitoring progress, the chief minister is setting a strong example of accountable and citizen-first governance.
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