UPI has transformed the way we make payments—whether it's paying for groceries, sending money to friends, or settling monthly bills. With just a few taps on a smartphone, money transfers happen instantly. This convenience, however, comes with one major risk: digital fraud. Scammers constantly come up with new tricks to deceive users, and even a small mistake can lead to big financial losses.
Below is a detailed explanation of common fraud methods and simple ways your family can stay safe.
1. Fake Refund Links
Fraudsters often send messages claiming you’re eligible for a refund from a bank, mobile company, or shopping site. These messages almost always come with a link that asks you to “claim your refund.”
How the scam works:
· The link opens a page that looks official.
· It asks for sensitive details like UPI PIN, card number, or OTP.
· Once entered, money is taken from your account instead of being refunded.
How to stay safe:
· Remember: Refunds never require your UPI PIN or OTP.
· Do not click on suspicious links from unknown numbers.
· Always check your official banking or app notifications instead.
2. Cloned Customer-Care Numbers
When people search online for bank or wallet customer-care numbers, fraudsters place fake numbers at the top of search results.
How the scam works:
· You call the number thinking it’s official support.
· The scammer pretends to help and asks for your UPI PIN or asks you to install apps.
· They then gain access to your account and steal money.
How to stay safe:
· Only use customer-care numbers from your bank’s official website or app.
· No bank or support team will ever ask for:
o UPI PIN
o OTP
o Card details
3. Screen-Sharing Apps
Scammers ask users to download apps like AnyDesk, TeamViewer, or other screen-sharing tools.
How the scam works:
· They convince you they need to “verify your account” or “help with transaction failure.”
· Once you install the app, they can see your screen and capture your PIN or passwords.
· Money is transferred without your knowledge.
How to stay safe:
· Never install screen-sharing apps for financial help.
· Banks never use these apps for customer support.
· Immediately uninstall such apps if already installed.
4. Tampered QR Codes
QR code payments are extremely convenient, but they can also be misused.
How the scam works:
· Scammers replace original QR codes at shops, parking lots, donation boxes, etc.
· When you scan the code, the money goes to the scammer’s account.
How to stay safe:
· Always check if a QR code looks:
o Scratched
o Pasted over another
o Printed poorly
· Use saved numbers or verified merchant accounts whenever possible.
General Safety Tips for Every Family Member
✔ Never share your UPI PIN with anyone
Not with friends, family, or anyone claiming to be from the bank.
✔ Double-check payment requests
Money received does not require entering your PIN—only sending money does.
✔ Keep your phone locked
Use fingerprint, face lock, or PIN.
✔ Enable SMS & app notifications
So you know immediately if any unexpected transaction happens.
✔ Teach elders and children at home
Fraudsters often target:
· Senior citizens
· First-time smartphone users
· Children using parents’ phones
A simple conversation can prevent big losses.
Conclusion
UPI is safe and extremely convenient—but only when used carefully. Fraudsters rely on confusion, urgency, or lack of awareness to trick people. By staying alert and educating your family, you can enjoy the benefits of digital payments without risking your hard-earned money.
Disclaimer:
The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk..jpg)
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