
India’s Ministry of home Affairs (MHA) and the Indian Cybercrime Coordination Centre (I4C) have issued a serious warning for smartphone users. Cybercriminals are exploiting the rising popularity of eSIM technology to hijack phone numbers and steal money directly from bank accounts.
Here’s everything you need to know about this latest scam, how it works, and how to protect yourself.
1. What Triggered the Alert?
I4C reported a case where scammers stole ₹4 lakh from a victim’s account, even though ATM and UPI features were disabled.
The scam involved hijacking the victim’s phone number via fraudulent eSIM activation.
2. How Does the eSIM Scam Work?
Scammers Call the Victim – They pretend to be from a telecom provider or bank.
Fake Activation Link Sent – A link is shared to “upgrade to eSIM.”
User Clicks & Approves – Clicking the link triggers an automatic SIM-to-eSIM conversion request.
Physical SIM Gets Deactivated – Victim’s phone loses network connectivity.
Scammers Receive OTPs – All SMS, calls, and bank OTPs are now routed to the eSIM controlled by fraudsters.
Bank Account Drained – Using stolen OTPs, scammers authorize high-value transactions.
3. Why eSIM Scams Are Risky in India
Growing Adoption – More iPhone, Pixel, and samsung users are switching to eSIM.
Limited Awareness – Many don’t know how eSIM works or the risks of remote activation.
Bank OTP Dependence – Most transactions still rely on SMS OTPs, making number hijacking a goldmine for criminals.
4. Government’s Safety Guidelines
I4C has shared three crucial tips to avoid falling victim:
a) Never Click on Unverified Links
If someone calls claiming to be from your bank or telecom provider, ignore links and emails.
Always visit the official website or store for SIM-related requests.
b) Request eSIM Conversion Yourself
Conversion should be initiated only via official carrier apps (Jio, Airtel, Vi) or by visiting authorized stores.
c) Act Immediately if You Lose Network
If your phone suddenly loses signal, contact your bank and telecom provider immediately to prevent OTP misuse.
5. Massive Fraud Detection Drive Underway
The Department of Telecommunications (DoT) recently blacklisted 3–4 lakh SIM cards linked to scams.
AI-powered Financial Fraud Risk Indicator (FRI) tools are flagging around 2,000 high-risk numbers daily.
6. Why Scammers Prefer eSIM Over Physical SIM
No Physical Swap Needed – Everything is done remotely.
Instant Access – Fraudsters get OTPs within minutes.
Harder to Trace – No physical evidence like a swapped SIM card.
7. Key Takeaways for indian Users
Treat all unsolicited calls and links with zero trust.
Set up bank transaction alerts via email in addition to SMS.
Keep an emergency SIM block number of your telecom provider handy.
Final Word
As india embraces digital SIM technology, cybercriminals are finding new ways to exploit gaps in awareness. Following government guidelines and practicing digital hygiene can keep your money safe in the era of eSIM.