90-Day Compliance Deadline; apple and Other Manufacturers Face Hurdles
In a significant new move aimed at strengthening wallet PLATFORM' target='_blank' title='digital-Latest Updates, Photos, Videos are a click away, CLICK NOW'>digital security and curbing smartphone-related fraud, the indian government has directed all smartphone manufacturers—both global and domestic—to pre-install the official cyber safety application, Sanchar Saathi, on every new device sold in the country.
According to the directive, the app must be permanently installed, meaning users will not be able to uninstall or disable it. The government argues that the app provides essential tools to fight cybercrime, allowing users to block stolen devices, check SIM card fraud, and report suspicious activity.
What the Order Requires
- All new smartphones sold after the directive must ship with Sanchar Saathi pre-loaded.
- Manufacturers have 90 days to comply.
- The app must be fully functional out of the box and cannot be removed by the user.
- Companies must update their software build and ensure compliance across product lines.
Why This Move?
India has seen a surge in wallet PLATFORM' target='_blank' title='digital-Latest Updates, Photos, Videos are a click away, CLICK NOW'>digital scams, spam calls, SIM misuse, and smartphone theft. Sanchar Saathi—managed by the Department of Telecommunications—provides features like:
- Device IMEI tracking
- Identifying fraudulent SIM cards issued in your name
- Reporting stolen phones
- Blocking connectivity on lost devices
The government claims mandatory installation will help streamline wallet PLATFORM' target='_blank' title='digital-Latest Updates, Photos, Videos are a click away, CLICK NOW'>digital security efforts nationwide.
Industry Concerns and Challenges
While many Android manufacturers are expected to comply through software updates, Apple faces unique challenges, including:
- Strict control over the iOS ecosystem
- Limitations on pre-installing third-party apps
- Global uniformity in software builds
- Privacy and data-handling standards that may conflict with government requirements
Industry analysts say apple may require special exemptions or a customized iOS build, which could be costly and time-consuming.
Privacy Debate Intensifies
The mandate has sparked fresh debate about:
- User privacy, since the app cannot be removed
- Government overreach in controlling smartphone software
- Possible access to user data, even if the app claims to only operate for security purposes
Digital rights groups warn that mandatory, non-removable apps set a precedent for deeper surveillance. government officials argue that the features are essential and that data remains secure.
Impact on Consumers
For users, the policy means:
- Every new phone will ship with the app
- No option to delete or disable it
- A more centralized system to manage fraud prevention
- Potential concerns around data usage and background processes
What Happens Next?
Manufacturers now have a strict 90-day timeline to comply. industry bodies are expected to meet with the government to seek clarifications and possible relaxations.
If the directive stands without modification, this will be one of the most sweeping mandatory software requirements imposed on smartphone companies in India.
Disclaimer:
The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk..jpg)
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