Widespread indignation has been aroused by a troubling instance from Gurugram in which a Rapido driver is accused of sending a woman offensive messages just before her journey started. After confronting the driver and posting a video of the incident on Instagram, the woman's husband, abhimanyu (account @hellobiwiihellopatii), sparked a discussion about passenger safety on app-based transportation services.

Allegations of Misconduct and Identity Fraud
Abhimanyu claims that after his wife had reserved a Rapido ride, the driver started sending unwanted texts such "Main aapki building ke bahar hoon, flat number do, upar aajata hoon."  Call me, ye mera number hai.  "I'm outside your building," the translation reads.  I'll come upstairs if you give me your apartment number.  Call me at this number.)
 
Abhimanyu chose to stop the driver personally after becoming alarmed by the texts.  "I checked his ID," he says to the man on the video. The driver's documentation was invalid.  The ID being used to access the Rapido account belonged to someone else, and the car's registration number was hidden.  

The video shows the accused, Manjar Alam, pleading for pardon after confessing to using a phony ID for almost two years.  'This bike is registered under my name, but I use someone else's Rapido ID,' he admits.  For the past two years, I have been doing this.  In Bhatagaon, I reside.  Please pardon me.
 
 Instead of calling the police right away, abhimanyu turned the man over to the local guard and threatened to report any more misbehavior. watch the video below,

Platform Response and Public Backlash
As the video went viral, a lot of people were upset and worried, particularly about how simple it is to go around identification checks on app-based services.  Similar stories about Rapido drivers were shared by several women, highlighting structural problems with safety procedures and background checks. 

Rapido confirmed in a statement that the driver and all related accounts have been permanently banned in response to strong criticism. After conducting an internal investigation, the corporation promised to improve its monitoring, safety training, and user verification methods.
 
Although many praised abhimanyu for bringing the wrongdoing to light, the event has rekindled calls for ride-hailing firms to be held accountable for ensuring passenger safety, especially for women.

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SIBY JEYYA

04/05/2025 10:53 AM